Giving the Customer what they want.

This is Walmart's reasoning for the recent changes -- the new look, the inside remodeling. I'm a frequent customer and I wasn't asked.

I think the new look is drab and too blending in with the landscape, and the signs certainly aren't eye-catching. The inside, the black refrigerators and freezers -- what's with that? It makes the place look and feel dirty. Several months ago, we stopped in a Walmart to pick up some things only because it was near where we were having dinner. I couldn't shop there. It'd already been remodeled -- I was disgusted by the darkness, the unclean feeling - I had to get out of there.

The only thing they did that made any sense was move the toiletries near the groceries -- on the other hand, it eliminates those spur of the moment sales of the isles in between where I'd stop off to buy makeup, bath bubbles, stationary products. It will save me money, but they lose it.

I'm not at all thrilled to have the books and magazines shoved between electronics and pet foods all the way to back of the store. There are many times where I'm time crunching and loved the fact that everything I needed was right inside the door. Now, I have to haul ass to the back of the store. Quite frankly, I've been avoiding the store and hitting the local grocery store when I get back here to town.

And the greeting cards - OMG! They moved them to a center isle once holding bins of toys and candy, leaving plenty of room on either side to push two carts side-by-side - now you can barely fit one cart down the isle along side them. It's going to be a horror scene when it comes time to buy those special cards.

I don't like my world rocked this way -- if it wasn't broken, leave it alone. I'll adjust because I have to, but I don't like it.

Bekki